Shipping policy

Shipping Policy

Pre-Orders
The Dominica Edition is currently available for pre-order. The estimated dispatch timeframe is 30–45 days from the date of order.

Please note that this is an estimated timeframe. Delays may occasionally occur due to manufacturing, customs, courier delays or other circumstances outside of our control. If there is a significant delay, we will contact you with an update.

UK Shipping
UK delivery charges are calculated and displayed at checkout before payment.

Once your order has been dispatched, you will receive a confirmation email. Tracking information will be provided where available.

Free Shipping Promotions
From time to time, we may offer free shipping on selected orders or limited launch promotions. Any eligibility requirements will be clearly stated at the time of purchase.

Delivery Address
Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Delivery Delays
Once an order has been handed to the courier, delivery times may be affected by circumstances outside of our control. If your parcel appears significantly delayed or lost, please contact us and we will assist where possible.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and photographs of the item and packaging.

International Shipping
If international delivery is available, shipping charges and estimated delivery times will be shown at checkout. Customers may also be responsible for any applicable customs duties, taxes or import fees charged by their destination country.

Pre-order reminder:
🇩🇲 Dominica Edition — Estimated dispatch: 30–45 days from order date.